Apricot
Away use https://support.blackhatworld.com/ thanks
Here's an updated table of what you're able to do at which level and with how many posts. If I've missed anything, let me know. I'll unstick and close the previous thread - please use this as a reference.
Invitation only levels
(Jr VIP membership must be maintained)
Do NOT ask to be promoted. Members are nominated based on their content, knowledge, activity and conduct on the forum. Begging for a nomination is not allowed and is likely to result in a warning or infraction.
Staff levels and responsibilities
PLEASE NOTE:
If you have a complaint or wish to appeal against a warning or infraction, POLITELY ask for clarification from the mod who gave you the penalty.
Admins and mods will not overrule another mod's decision unless there are exceptional circumstances.
MOD SURFING / ABUSE:
The following counts as mod-surfing and will result in your account being infracted or banned for mod abuse:
| Permissions | Registered Member | Premium Member | Jr. VIP | Marketplace Seller | Enterprise Member |
|---|---|---|---|---|---|
| Custom Signature (up to 3 links OR 1 banner max size 728x90px) | No | Yes | Yes | Yes | Yes |
| Change username (once per year) | No | Yes | Yes | Yes | Yes |
| Respond to Hire A Freelancer and Want To Buy requests | No | Yes | Yes | Yes | Yes |
| Open approved marketplace thread | No | No | Yes | Yes | Yes |
| Manage marketplace thread | No | No | Yes | Yes | Yes |
| Manage marketplace thread with Jr VIP partner | No | No | Yes | Yes | Yes |
| Assistance and support from dedicated account manager | No | No | No | Yes information here | Yes information here |
| -- | -- | -- | -- | -- | -- |
| Costs | Registered Member | Premium Member | Jr. VIP | Marketplace Seller | Enterprise Member |
| Annual Membership | Free | $97 | $97 | $499 | link for info |
| Submit marketplace thread for review | n/a | n/a | Free | Free | Free |
| Open approved marketplace thread | n/a | n/a | $30 | $30 | First thread free, $30 thereafter |
| Annual marketplace subscription per thread | n/a | n/a | $30 | $30 | $30 |
| Sales thread changes per thread - All changes must be reviewed and approved by mods | n/a | n/a | $30 | $30 | $30 |
| All fees may be subject to VAT for EU nationals | -- | -- | -- | -- | -- |
| Registered Member Levels | Newbie | Newbie + | Registered Member | Junior Member | Regular Member + |
| Posts needed | none | 15+ | 50+ | 100+ | 200+ |
| Upgrade to Donor Member | Yes | Yes | Yes | Yes | Yes |
| Upgrade to Marketplace Seller | Yes | Yes | Yes | Yes | Yes |
| Upgrade to Enterprise account (after verification and approval from BHW) | Yes | Yes | Yes | Yes | Yes |
| Upgrade to Jr VIP | No | No | No | Yes | Yes |
| Reply to conversation / PM | Yes | Yes | Yes | Yes | Yes |
| Start a conversation / send a PM | No | Yes | Yes | Yes | Yes |
| Post on profiles | No | Yes | Yes | Yes | Yes |
| Post links | No | No | Yes | Yes | Yes |
| Can edit own posts (within 30 minutes) | Yes | Yes | Yes | Yes | Yes |
(Jr VIP membership must be maintained)
Do NOT ask to be promoted. Members are nominated based on their content, knowledge, activity and conduct on the forum. Begging for a nomination is not allowed and is likely to result in a warning or infraction.
| Entry Requirement | |
| Jr. Exec VIP | Must be nominated by another Jr Exec or higher, nomination is then discussed and voted on by other Jr Execs. |
| Executive VIP | Must be nominated by another Exec or higher, nomination is then discussed and voted on by other Execs. |
Staff levels and responsibilities
| Staff Levels | Responsibilities | Entry Requirements | Process |
| Moderator in Training | Provides advice and guidance to forum members on the forum rules and conduct. If you're not sure whether something's allowed, our MIT's have proved themself knowledgeable and approachable. Applies to forum advice only - DO NOT spam their PM's asking for money making methods or for coaching! | Must demonstrate good knowledge of the rules, appropriate reporting activity and value to the community. If this is not clearly evident, the member applying will be given feedback and suggestions for improvement over a defined period before application is re-reviewed. | Submit staff application here or by invitation. Accepted applications will be discussed by moderators and admin. If approved, MIT status is applied. |
| Moderator | Dealing with reported posts, member disputes and content/activity that violates the rules. Reviewing and approving Joint Venture, Service Reviews and Shitlist threads. | Successful completion of MIT phase | Promotion approved by Admin, based on feedback from other mods |
| Marketplace Moderator | In addition to Moderator responsibilities, marketplace mods review and approve marketplace sales threads and deal with all sales thread update requests. | Appointed by site owner | In-house position |
| Super Moderator | In addition to Moderator responsibilities, can review trader feedback, post ratings and likes and can review infraction appeals or complaints | By admin and site owner approval | |
| Administrator | Mod duties + Username changes Account setting changes (email, contact info etc) Restoring lost / forgotten / compromised accounts Review appeals or staff complaints | By site owner approval | |
| Super Administrator | Admin duties + Review appeals against infractions, warnings or a ban | Appointed by site owner |
If you have a complaint or wish to appeal against a warning or infraction, POLITELY ask for clarification from the mod who gave you the penalty.
Admins and mods will not overrule another mod's decision unless there are exceptional circumstances.
MOD SURFING / ABUSE:
The following counts as mod-surfing and will result in your account being infracted or banned for mod abuse:
- Sending the same PM to multiple mods
- Asking the same question multiple times to get a different answer
- Trying to jump queues by emailing or skyping mods
- Asking mods to remove another mod's infraction
- Complaining publicly about a specific infraction or mod
Last edited by a moderator:
